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Frequently asked questions
Check out our FAQ section to learn more about product specifications, order process, shipping terms, and sourcing from Madura, East Java. For additional support or custom inquiries, don’t hesitate to contact us. We’re here to serve you with trust and quality!
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Our minimum order quantity is 10 metric tons per shipment.
We accept payments via Down Payment or Letter of Credit (LC), depending on the agreement.
We support various Incoterms including EXW (Ex Works), FOB (Free on Board), and CNF (Cost and Freight).
All of our long pepper is harvested and processed in Madura, East Java, Indonesia.
